Guangzhou Jia Huan technology
After-sales service commitment

1. Since the purchasing date, all the Products (supplies, accessories but except for the L-series) assume one-year warranty and lifetime maintenance.

2. Free warranty exclude those breakdown listed below, but enjoy the conditional maintenance services (the cost of materials will collected).

 A, Damp environment or water flooding inside the machine causes internal structure breakdown.
 B, unauthorized changes and self-destroy lead to damage.
 C, because of natural disasters or other force majeure resulting product damage.
 D, caused by the improper operation，machine fail to reach to the  sterile standards.
3. During the warranty period, in case of on-site service, customers are required to pay the travel fee, Our staffs and our distributors have the right to decide whether to provide on-site service depends on the distances.
4. Beyond the warranty period: we can provide machine accessories to customers in proper charge.

One goal: 100% customer satisfaction is the goal of all Jiahuan staffs.

①Implementing effective client access system
②Implement effective service monitoring system
 
Code of conduct for service personnel

1． Three disciplines: free shipping, responsible for the installation and No commissioning of services.
① Free delivery, responsible for the installation, no commissioning;
② No smoking, no drinking, no eating during the installation;

③ Strict following the procedures with sincere attitude, civility wordings and politeness of deeds;

2. Our big Mission: all customer satisfaction! Trust me and trust my work!